This Booth Information provides general guidelines, Marketplace rules, and instructions for participants.
All Buyers attending CTM are assigned a booth/stand space of 3m by 2m, which includes a table, four chairs, an identification sign, and an electrical outlet. Media/Tech Suppliers and other Suppliers who have opted for a promotional stand also have a 3m b y 2m assigned space. Your booth space includes everything you need, but you are welcome to contract additional services from the Official Booth Contractor – details are provided below.
WHC, Inc. is responsible for the assignment and location of stands. Stand location selection is not permitted; however, if you have a special request (i.e. corner location, internal stand with three walls, etc.) and have not already submitted it, please contact us immediately via E Mail with your request. All special requests must be received by September 1, 2025.
All booths have the option to include your Company Logo placed on one of the booth panels of your stand. If you have not done so already, please submit your Logo to us now using this link.
The Official Booth Service Contractor for Cancun Travel Mart is:
CorporateEvents
Yeni Anguiano – asistente@icorporateevents.com.mx
Luis Villalpando – lvillalpando@icorporateevents.com.mx
CLICK HERE (COMING SOON) for the Booth Services Manual which includes information on renting equipment and additional services.
NOTE: If you are using another contractor to build your stand, you MUST contact the Official Booth Contractor of the event to make arrangements. Booth Height must NOT exceed the height of standard booths/stands unless approved by the Official Booth Contractor and WHC, Inc.
Please review the below information and contact our Customer Service Department at (904) 398-6777 or E Mail if you have any questions regarding the information.
Thank you for your continued support, and we look forward to seeing you in Cancun!
Important Deadlines
Booth Services/Official Contractor
Shipping Materials to Cancun
Assignment of Space
Marketplace Activities
Contractual Considerations
Office Set-Up/Tear-Down
Facility Specifications
Buyer/Supplier Personnel
Housing
October 7
Last Date to Email Advance Booth Services Orders
October 21
First Date to Ship Materials Directly to the Iberostar Selection Cancun
October 22
Buyer Hospitality Suite/Supplier Set-Up (after 2:00pm)
October 23 & 24
Marketplace Business Appointments
Official Contractor
The official Booth Service Contractor for Cancun Travel Mart is:
iCorporateEvents
Yeni Anguiano – asistente@icorporateevents.com.mx
Luis Villalpando – lvillalpando@icorporateevents.com.mx
CLICK HERE (COMING SOON) for the Booth Services Manual which includes information on renting equipment and additional services.
All additional services or materials supplied by the Official Contractor will be billed directly by the contractor to you. WHC, Inc. does not assume liability or responsibility for any act performed by the Official Contractor(s).
Each 3m (wide) x 2m (deep) x 2.5m (tall) office space will include (1) table, (4) chairs, and (1) identification sign.
Click one of the following links for a sample image of a Regular Booth and Corner Booth.
NOTE: If you are using another contractor to build your stand, you MUST contact the Official Booth Contractor of the event to make arrangements. Booth Height must NOT exceed the height of standard stands, unless approved by the Official Booth Contractor and CTM Management.
Direct Shipments to the Iberostar Selection Cancun:
The Iberostar Selection Cancun Resort will receive shipments beginning October 21, 2025. Please do not send materials earlier than this date. It is recommended that all materials be sent by Federal Express or DHL and that no $ value is declared in order to ensure your materials are not held over in customs. You may wish to contact a customs broker to avoid any problems receiving your materials. Label each box as follows:
Iberostar Selection Cancun (Attn: Ismael Ayala)
Hold for: (INSERT YOUR NAME HERE)
Cancun Travel Mart Mexico Summit, October 22-24, 2025
Blvd Kukulcan Km. 17, Zona Hotelera
Cancun, Quintana Roo 77500
Mexico
Ph: (52-998) 881-8000
Cancellations
All participants are entitled to cancel their registration, in writing, prior to the 60th (sixtieth) day preceding the event, and are subject to a 50% cancellation fee. Thereafter all registration fees paid, and/or owed, will be deemed non cancelable and non refundable.
Space Assignment
Buyers and Suppliers with promotional stand will be notified of their office space assignment upon receipt of their registration materials in Cancun.
Marketplace Hours
Thursday, October 23, from 9:00am-6:00pm
Friday, October 24, from 9:00am-4:00pm
Subletting/Sharing Space
Buyers and Suppliers with promotional stand shall not assign, sublet or apportion the whole or any portion of the assigned space. Two or more affiliated companies may not meet in a single space without the specific approval, in advance, of Coleman, Inc. Violation of this rule shall be cause for removal from the Marketplace.
Relocation of Offices
Coleman, Inc. shall have the right to prohibit, bar, prevent and remove any office or proposed office, or any part or portion thereof, which in the judgement of Coleman, Inc. is unsuitable, or inappropriate for the Marketplace. Such right shall extend, but shall not be limited to all equipment, materials, displays, installations and other items or things constituting part of, or used, or distributed in connection with such. Offices will not be relocated on-site unless a Buyer/Supplier is requesting additional space and it is available.
Solicitation by Non-Registered Suppliers
Firms and representatives of firms not assigned space are prohibited from soliciting business in any form in the Marketplace.
Distribution of Printed Materials
Distribution of materials printed by Buyers/Suppliers or its agents is limited to the area rented by the Buyer/Supplier in the Marketplace. Flyers or other printed material may not be delivered to hotel rooms without the advance written permission of Coleman, Inc.
Smoking Policy
Smoking is not permitted in the Marketplace or any other designated meeting rooms.
Insurance
Each party involved in the Cancún Travel Mart, i.e., Buyer/Supplier, agrees to be responsible for any claims arising out of its own negligence or that of its employees or agents.
Liability
It is understood that William H. Coleman, Inc. (WHC), Convention Facility, and their agents shall have no liability for injury to any persons or for loss of and/or damage to, goods or property of Buyers/Suppliers prior to, subsequent to, during the time of the show and move-out, and the Supplier expressly releases WHC, Convention Facility, and their agents against all claims which may be caused or contributed to by the Buyer/Supplier or any person acting in behalf of, or otherwise representing the Buyer/Supplier.
Offices may be set up during the following hours:
Wednesday, October 22, from 2:00pm-6:30pm
All offices must be set up by:
8:00am Thursday, October 23
Offices must be continually staffed during the entire Marketplace and must remain intact until 2:00pm, Friday, October 24.
All materials must be cleared out of the Marketplace area no later than Friday, October 24 at 8:00pm. Please be courteous to your colleagues and do not tear-down early.
Care of Building
Buyers/Suppliers will be responsible for any damage to the building caused by them, their agents, or employers. All property damaged by the Buyer/Supplier must be replaced to its original condition at the Buyer/Supplier’s expense. Walls, woodwork and floor of the building must not be defaced or altered in any manner. Tacking, taping or nailing of signs and banners to any permanent walls, posts, woodwork, floors or beyond the limits of any office space is not permitted.
Helium Balloons
Air balloons and helium balloons are permitted, provided they are kept within the perimeter of the rented office space. Balloon arches which extend beyond the office space are not permitted.
Music
Music of any type is not permitted without the prior written consent of Coleman, Inc.
Security Service
Coleman, Inc. will provide overnight security inside the Marketplace area prior to and during the show, but neither the management of the WHC INC., CTM Venue, or their agents will be responsible for any personal injury to the Buyer/Supplier, its agents, or for the safety of offices against robbery, damage by fire, accidents, or other causes. The Buyer/Supplier is urged to take all steps, measures and precautions as may be necessary to protect itself, its agents, representatives, employers and guests, as well as its offices, displays, and property, against all possible injury, damage loss and destructions, prior to and during the show and during move-in and move-out.
Signs
No signs or banners are to be placed outside of the office space assigned to each Buyer/Supplier. Coleman, Inc. will provide hanging signs to identify each office and aisle. Hand-written signs are not permitted.
Sound Restrictions
Videotapes and films may be shown provided that screens and receivers are placed in the rear of the office to eliminate congestion in the aisles and the sound is at a continuous low level. Coleman, Inc. reserves the right to determine at what point the sound level constitutes interference with others and must be discontinued.
Admission of Guests
Only registered delegates are permitted to attend the Marketplace. *Absolutely no children will be permitted inside the Marketplace.
After Hours Admission
Buyers/Suppliers wearing badges may enter the Marketplace one hour before the opening of the Marketplace and may remain in the Marketplace one hour after the end of business appointments each day.
Badges
Each delegate attending the show will be required to register and wear a badge. Security will be located at the entrance to the Marketplace to check for badges. Any transfer or unauthorized use of such badge is prohibited and will bar all involved from participating at the current and future Coleman, Inc. programs. Delegate may be subject show show photo identification.
Credentials Claiming Hours
Credentials Claiming will be located at the Iberostar Selection Cancun during the following hours:
Wednesday, October 22, 11:00am-6:30pm
Thursday, October 23, 8:30am-5:00pm
Hotel Reservations
For more information regarding hotel accommodations, please access the Hotel Information by clicking here
William H. Coleman, Inc.
Post Office Box 6391
Jacksonville, Florida 32226-6391 USA
